Privacy Policy
Effective Date: July 1, 2026
Privacy Policy for Sark Custom Awnings & Window Coverings, Inc.
Sark Custom Awnings & Window Coverings, Inc. ("Sark," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy applies to:
By using either website, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information that you voluntarily provide when you:
- Request a quote
- Complete a contact form
- Call or email us
- Upload photographs, drawings, plans, specifications, or other project-related documents
- Make a payment through a secure third-party payment processor
- Otherwise communicate with us
Information you provide may include:
- Name
- Email address
- Telephone number
- Property address, if provided
- Project details
- Uploaded files or photographs
- Any other information you choose to provide
We may also automatically collect limited technical information about your visit, such as your IP address, browser type, device information, pages visited, and similar website usage information through cookies or analytics tools used to operate and improve our websites.
How We Use Your Information
We use your information to:
- Respond to inquiries
- Prepare estimates
- Schedule consultations
- Communicate regarding requested services
- Send invoices and secure payment links
- Design, manufacture, install, and service our products
- Process and maintain project records
- Improve our websites and customer experience
- Comply with legal obligations
- Protect our legal rights and prevent fraud
We do not send marketing newsletters or promotional emails unless you specifically request them.
Payments
Sark Custom Awnings & Window Coverings, Inc. does not process or store payment card information through its websites.
When payment is requested, customers may receive a secure payment link through a third-party payment processor, including Intuit QuickBooks Payments and/or iWallet.
Payment information is entered directly with the payment processor and is governed by that provider's privacy policy and security practices.
We receive confirmation that a payment has been made and certain transaction details necessary to manage your account, but we do not receive or retain your full payment card information.
Project Information
Customers may voluntarily provide photographs, measurements, architectural drawings, plans, specifications, or similar information relating to a project.
We use this information solely to:
- Evaluate projects
- Prepare estimates
- Design products
- Manufacture products
- Coordinate installations
- Obtain permits when necessary
- Service completed projects
- Maintain business records
How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only when reasonably necessary to conduct our business or complete your project, including with:
- Our employees
- Independent subcontractors
- Manufacturers
- Material suppliers
- Shipping and delivery providers
- Permitting agencies
- Professional advisors, including accountants, attorneys, and insurers
- Third-party payment processors, when you choose to make a payment
- Technology providers who assist in operating our business systems
These parties receive only the information reasonably necessary to perform their services.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Information submitted through our contact forms may remain in our business email system for a limited period of time.
If an inquiry results in an estimate or project, relevant customer and project information may be retained in our business management and accounting systems, including QuickBooks, for business operations, accounting, tax, warranty, legal, and recordkeeping purposes.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our websites are intended for adults seeking information about our products and services.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Subject to applicable law, you may have the right to:
- Request access to certain personal information we maintain about you.
- Request correction of inaccurate personal information.
- Request deletion of personal information, subject to applicable legal exceptions.
- Receive information about the categories of personal information we collect and disclose.
Sark Custom Awnings & Window Coverings, Inc. does not sell personal information or share personal information for cross-context behavioral advertising.
To submit a privacy request, please contact us using the information below.
Third-Party Websites
Our websites may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of websites we do not control.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes become effective when they are posted on this page. The Effective Date at the top of this Privacy Policy indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:
Sark Custom Awnings & Window Coverings, Inc.12832 Muscatine St.
Pacoima, CA 91331
Email: contact@sarkcustomawnings.com
Websites: